Technology & infrastructure
Website care, hosting and support
A website needs ongoing attention to stay secure, current and working. Forms stop sending, software ages and pages slow down, often without anyone noticing. We look after it so you don't have to remember to.
What you get
- A clear list of what's covered, agreed before you start, rather than a vague promise of support.
- Software kept current, with a backup taken before each update and the site checked afterwards.
- Regular backups stored separately from your site, with restore support when you need it.
- Uptime, performance and security monitored over time, not just at launch.
- A regular report on what was done, anything found and what we recommend.
How it runs
Review: we check your current hosting, software versions, backups and who has access.
Set up: we put backups, monitoring and an update routine in place.
Maintain and report: we keep the site current and secure, and report regularly on what was done.
Ongoing support
Website Care Plan
Every plan is tailored to your website and how often it changes. We agree what's covered before we start.
What's included
- Core, theme and plugin updates with security patches, applied with a backup first
- Automatic backups, weekly or more often depending on your plan, stored separately with restore support
- Uptime and performance monitoring
- Security monitoring and malware scans
- Basic speed optimisation as content is added
- Minor content and layout edits
- Search upkeep: page titles, Search Console errors and your Google Business Profile
- A maintenance report, monthly or to suit your plan
Pricing
Tell us what you need and we'll come back with a scoped quote.
Frequently asked questions
- Is this right for a business my size?
- Yes. It suits any business that relies on its website but doesn't have someone responsible for keeping it updated, backed up and secure.
- Can you look after a website you didn't build?
- Yes. We start by reviewing its hosting, software, backups and access, then agree what the plan should cover.
- Do you provide hosting?
- We can host your website, or look after it where it's already hosted.
- What exactly is included?
- It depends on your site and requirements. A plan draws on updates, backups, uptime and security monitoring, speed optimisation, content edits, search upkeep and reporting, and we agree the mix and frequency before we start.
- What does it cost?
- Every plan is tailored, so there are no fixed prices on this page. Request a quote and we'll come back with one based on your site.
Ready to talk about your project?
Tell us about your project and what you need help with.